Frequently asked questions
Most of our clothing runs true to size, so you can confidently choose your usual size.
If you are between two sizes, we recommend choosing the larger size for a loose, comfortable fit.
You will find a detailed size chart with measurements on each product page - check it before placing your order so that your garment fits perfectly upon arrival.
Yes, we offer free shipping on all orders, with no minimum purchase amount. The price shown at checkout is the total amount you pay, with no hidden shipping fees or surcharges.
As soon as your order is shipped, you will receive an email containing a tracking number.
This allows you to track your package at any time, from shipment to delivery. You can also check its status on our Track my order
You have 30 days from delivery to return your item.
To initiate a return, email Contact@virelle.fr and we will help you with the process.
The item must not have been worn or washed and must be returned in its original condition, with its tags.
You can therefore order with complete confidence.
Absolutely. All payments are made in a secure environment protected by SSL encryption.
Your personal and banking information remains confidential and is never shared. Your security is our priority.



